Support

Customer Support

B-Safe provides 24/7 central monitoring support for alarm activity 365 days a year. Customer support for questions on your system, repair, or training is available Monday through Friday 8am to 5pm. For urgent system needs we provide on-call technicians who provide prompt after hours support. Call our customer service department at 800-432-3473 for your local support representative. You can also request service or maintenance by filling out the contact form below. For online help, take a moment to review the Frequently Asked Questions (FAQ) and Online Manuals pages on our site.

Customer Feedback

At B-Safe, we strive to provide excellent customer support. If you’re new to the B-Safe family, or have been a customer for a number of years, we’d love to hear from you. Let us know about your security system and the competence of your B-Safe Security Group representatives by filling out the feedback form below.

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Type of visit:	Feedback Repair Maintenance
Best time call:	Daytime Evening
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