Letters

October 29, 2016

Dear Mr. Gardner,

I felt compelled to write and express my gratitude and deep appreciation for the exemplary job performed. It was indeed a pleasure working with your technicians who installed the CCTV components in my home. It was immediately apparent they are highly skilled technicians in the video surveillance arena. They took great pains and care to ensure that there are no visible wires on the exterior of my home pertinent to the new cameras. This is in stark contrast to the unsightly, botched job completed by my previous security provider. More importantly, they consulted me for my approval before removing a portion of the garage ceiling to allow easy access and installation of the wiring required for the cameras and the NVR. The decision to select that location was very innovative and I was both pleased and impressed by their approach. They also explained and showed me the location for the wiring to the NVR in my den which was a better location than the previous wiring which was generated in my closet and stretched across the floor.

After the installation was complete, they programmed my smartphone and spent time training me on the NVR functions. They were very patient with me and willing to address my questions and concerns. These two gentlemen are indeed an asset to B Safe Security and you should be proud to have them on your team. Needless to say I am very pleased with my new CCTV system and it is a refreshing transition from my previous video surveillance system. Please express my deepest gratitude and appreciation to your technicians for the exemplary job they performed and for making my CCTV upgrade a complete success.

M. J. TODD
Sewell, NJ 08080

As a non-profit, we highly recommend B Safe Security. They do a great job. We received a grant from a foundation here specifically to install a security system for our non-profit art gallery and we hired B-Safe Security for the job. We used the complete grant for six cameras, a monitor, a DVR, and installation. It took a few days to set up which is why gave them 4 stars. We had some issues and they had to keep coming back to repair the issues but once those were resolved it was in perfect working order. We love it and are so happy we have security installed.

RRCA Arts

Dear Mary, it was such a pleasure speaking to you. I wanted to thank you for your understanding and compassion. Losing my partner of 21 years to cancer has not been an easy adjustment. Many people, I think due to their personal beliefs, have been less than helpful in expediting changes needed with regard to our joint business dealings. People like you are a rare few. I have kept a list of the businesses and their employees who were fair minded and recommend their services when I can. Again, thank you for your professionalism but most of all your kindness.

J. Hopkins

Comments

Very professional and highly recommendable. Overall in my experience in working with B Safe Security, they were very professional and courteous in their demeanor with me and that lead to very satisfying customer service and results. I didn’t compare prices to any other alarm companies but I felt the price I paid was fair and that in turn makes me feel comfortable with them. Going forward I will continue to use their services as needed be and recommend B Safe Security to anybody in need of a reliable and affordable home alarm system. You will feel protected and appreciated.

Mark P. Wilmington, DE

I would like to recognize Mary Cakir. Ms. Mary your personal pride in your work is obvious and never taken for granted. The quality you attain is an integral part of your success. Ms. Mary please keep up the good work. You consistently “go the extra mile.” to do and achieve better. Continue to be committed to customer satisfaction. I really appreciate all that you have done and do for me.

Ms. Syreeta L. Lambert

I would like to recognize Dustin. Success can never be achieved unless someone, like you, has the vision and the desire to initiate it. Dustin your personal pride in your work is obvious and never taken for granted. The quality you attain is an integral part of your success. Keep up the good work and thank you for making me for that I matter.

Ms. Syreeta L. Lambert

Everyone has been very efficient when I needed them in time of fear and stress. I highly recommend your company.

B. Gunther

My husband and I were just discussing what a great deal B Safe is. In today’s economy, we have complete security knowing B Safe is keeping our home, contents, and family safe 24-hrs a day/7 days a week! Thank you. Everyone is very professional too!

S. Soulas

Your service has been excellent! I have no complaints at all. I would like to commend you on your outstanding employees. Everyone from your receptionist, central station, and technicians has been incredibly nice and always very professional and helpful.

C. Luke

Quick response time, even when we accidentally set off an alarm.

Anonymous

Your service is excellent. I feel much safer knowing I have it. I have no trouble when I call and ask if I may test my system every year to make sure it is working. I do and did recommend your alarm systems to others. Thank you and God bless.

L. Wolf

System gives me a feeling of safety. I am middle-aged and live alone. My home is large and not in the best of neighborhoods. Plus, I feel comfortable when I leave my home to go to work 12-hour days. Thank you so much!

D. Jarmon

I am very pleased with your service. I feel safe in my home because of this system. I would recommend to anyone.

Anonymous

Great! Everyone is very helpful, responsive, and professional at all times!

C. B.

Thank you for monitoring our property! We have been in this house now for 17 years and would not think of changing our security company. Whenever we have had a problem or called you have always handled us with courtesy and professionalism not to mention in a timely manner. Keep up the great work!

Sue

Jess Wilson is so great! He is so knowledgeable when troubleshooting our alarm system.

Carole

Very competent service representative! Great response time and technical support. Very happy with your service.

Marian

Thanks for the quick phone calls when the alarm goes off! Great Job!

Joann

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